AILearn360 Cookie Policy
Introduction
Explains how AILearn360 uses cookies and similar technologies. Strictly necessary cookies are always used. On the website, optional analytics cookies may also be used only after you give consent.
For personal data handling, see Privacy Policy.
What Are Cookies
Cookies are small text files stored on your device that allow core session, security, and preference functionality.
Purpose: Help the service function reliably and securely.
Analytics cookies
- If you accept analytics cookies, we use Google Tag Manager to load Google Analytics 4.
- Purpose: understand product usage, login and subscription conversion flows, and site performance.
- Legal basis and control: analytics cookies stay blocked until consent and can be withdrawn at any time from the cookie banner.
Cookies We Use
We use strictly necessary cookies and, on the website, optional analytics cookies that stay blocked until consent.
Authentication Cookies
Purpose: Keep you logged in to your account
Duration: Session (deleted when browser closes)
Examples:
- •auth_session: maintains your login session
- •csrf_token: protects against CSRF attacks
Security Cookies
Purpose: Protect your account and our service from security threats
Duration: Typically 1-24 hours
Examples:
- •rate_limit: prevents abuse and spam
- •security_check: detects suspicious login attempts
Preference Cookies
Purpose: Remember language, theme, timezone
Duration: Up to 1 year
Examples:
- •language: language preference
- •timezone: timezone setting
Functional Cookies
Purpose: Enable core functionality like tracking document upload progress or preserving form input temporarily
Duration: Session or up to 30 days
Examples:
- •upload_progress: file upload status
- •form_data: temporary form data backup
Consent and controls
- Essential cookies are required for security, authentication, and core product features
- Analytics cookies on the website are optional and remain blocked until you accept them
- You can keep essential cookies only, accept analytics cookies, or reset your choice from the cookie banner and settings
Third Party Cookies
Cloudflare
Purpose: DDoS protection, security, performance
Duration: 30 minutes to 24 hours
Stripe
Purpose: Payment processing, fraud prevention (only on payment pages)
Duration: Session to 1 year
Google Analytics / Google Tag Manager
Purpose: Website analytics and product measurement after consent
Duration: Up to 13 months
Web: Used only on the website, not in native apps or server-side APIs
Legal Basis: Loaded through Google Tag Manager only after analytics consent
AI Providers: Requesty and ZDR AI providers do not set cookies on our domain; AI processing is server-side.
Legal Basis
ePrivacy Directive
Essential cookies are exempt from consent if strictly necessary to provide an online service requested by the user (Article 5(3)). Optional analytics cookies on the website require prior consent.
GDPR
contract: Article 6(1)(b) - performance of a contract for service delivery cookies
legitimate interest: Article 6(1)(f) - security cookies and fraud prevention
consent: Article 6(1)(a) - optional website analytics cookies via Google Analytics 4 after consent
data minimization: We only collect what is necessary and provide transparent information.